Presenting a concise lead team of three.
Team Introduction
- Dean Palermo, Lead Project Manager (Who to contact) dpalermo@elettro.com, 310.408.6687 EST
- Marcel M., Lead AI Automations / Integrations
- Tham, Lead Backend Development Expert
Dean and Tham 20+ years active working together – Maximum trust.
They have been producing custom CMS based websites together for approximately twenty years.
Dean and Marcel – Maximum trust.
5 years family friends, started to collaborate in 2025 on AI Automations.
Marcel is a close family friend I’ve known for years who I’ve started to collaborate with in regards to concept and setting up AI Automations. Marcel is wrapping up his Masters degree right now in AI Automations.
Dean and Chad – Maximum trust.
2 time Emmy winning producer Chad Specter, my production business partner for a few years now. One of my favorite people to work with.
These are the key leaders would work together to build out what is needed.
Links To Projects
Fin Tech – Cake.VN
Tourism – VisitWPB.org (For City Mayor Office)
100% Custom CMS Website – WeightLossDavie.com
- Different Permissions, Views, Interfaces
Public View, Registered User View, Accepted Patient View, Provider View, and Master Admin views - Laravel website core, we can get deeper into security and user verification for access to confidential data.
Elettro Digital Marketing and Production Services – Elettro.com
Shopify Print on Demand Art Merch Store – Stashbox.ai
Art Explorations – https://elettro.com/blog
Featured AI Automations we are experienced with
AI Applications & AI Agents | Various
Developed multiple AI agents across different domains, including voice assistants, social media automation, workflow automation, business intelligence tools, and personal assistants.
Voice AI Agents | Various
Built a series of voice-based AI agents using n8n & ElevenLabs, designed for automated customer interactions, voice synthesis, and conversational AI.
Social Media AI Automation | Various
Developed automated AI workflows for repurposing YouTube content, scheduling social media posts, and generating viral content.
Business Intelligence AI Agents | Various
AI agents focused on extracting business insights from Reddit, automating market research, and analyzing customer feedback.
HAVOC AI Agent | Various
Designed an uncensored, unrestricted AI chatbot for experimental conversations and alternative user interactions.
Workflow Automation AI Agents | Various
Developed AI-powered automation for Gmail labeling, client onboarding, hiring processes, CRM automation, fraud detection, and invoice processing.
Industry-Specific AI Agents | Various
Created Real Estate AI Agent, Customer Feedback AI Agent, RFP AI Agent, and Pinecone Vector Database AI Agent for specialized business needs.
AI Guidelines & API Integration | Various
Built connectors for Perplexity, Deepseek, SerpAPI, and other AI models, enabling users to access hundreds of AI models via a single API.
Monthly Report Generation Automation | Various
Python-based script for automating monthly reports using Google Sheets, OpenAI, and PyMuPDF for PDF processing.
Chat Report Automation | Various
Script that extracts chat data, processes it with AI for insights, and generates structured reports with visualizations using Python code.
Dean Palermo
Dean Palermo
Main Contact: dpalermo@elettro.com
Linkedin
Focus: Lead Contact & Project Manager – Creative Generative AI Prompting and custom dev project management.
Founder of Elettro | AI Visual & Audio Content Creator | Senior Project Leader
Co-Founder of AIOAuthority.com
Dean Palermo is a creative and marketing expert specializing in AI-driven content production, branding, and digital strategy. As founder of Elettro, he delivers high-quality visuals, videos, music, and web solutions for brands across industries. With expertise in project management, AIO, SEO, Laravel, WordPress, video editing, and AI automation, Dean helps businesses scale faster with world-class, cost-effective content.
Marcel M.
Focus: AI Automation Strategy & Implementation
Marcel is an entrepreneur and operations consultant with expertise in automation, financial modeling, and strategic analysis. As the founder of GemAI Consulting, he crafts custom financial solutions and data-driven reports that help small businesses streamline operations and boost performance. With strong skills in Python automation and data analytics, Marcel consistently delivers smart, scalable results.
| AI & Operations Specialist | Driving
Automation & Data-Driven Insights for Startups
Boca Raton, Florida, United States
Summary
Entrepreneur and operations consultant specializing in automation,
financial modeling, and industry analysis. As founder of GemAI
Consulting, I develop custom reports and financial solutions to
address operational challenges faced by small businesses. Adept
in strategic planning, data analytics, and Python automation, with
a track record of driving financial performance and operational
efficiency.
Experience
FPFX Technologies
Operations Manager
June 2023 – February 2024 (9 months)
Florida, United States
• Regulatory Compliance: Ensured compliance with regulations for over 70
clients, reducing legal risks by 40%.
• Customer Relationship Management: Led a customer support team using
JIRA, achieving a 95% satisfaction rate and boosting client retention by 20%.
• Data-Driven Decision Making: Created automated templates, trackers, and
systems, improving reporting accuracy and efficiency by 30%.
• Operational Scaling: Developed SOPs and tracking systems to support 50%
growth in client base.
• Team Leadership: Managed and trained a team of over 15 people, fostering
high performance and skill development.
• Chargeback Management: Built a chargeback tracking system, managing
over 1,000 disputes with a high success rate.
Eliximar AI Solutions
Business Operations Consultant
March 2022 – December 2022 (10 months)
Florida, United States
• Financial Management: Built detailed financial models and budgets, leading
to a 20% improvement in cash flow management
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• Operational Efficiency: Streamlined business operations by developing
improved SOPs, KPIs, and tracking systems. Implemented AI tools that
reduced process times by 30% and cut costs by 15%
• Market Insight and Competitiveness: Conducted comprehensive
competitor analysis and market trend assessments, resulting in strategic
recommendations that increased market share
• Technology Integration: Recommended and implemented advanced
software, equipment, and AI-driven solutions, improving overall operational
efficiency by 25%
Virag Bioscience
Operations Manager
May 2020 – February 2022 (1 year 10 months)
West Palm Beach, Florida, United States
• Process Improvement: Developed and implemented workflows, increasing
productivity by 35% and enabling efficient scaling.
• Financial Acumen: Managed financial reporting, including P&L statements,
balance sheets, and cash flow statements, improving financial accuracy by
25%.
• Market Growth: Expanded sales from zero to $800K/month within 18 months,
achieving a 20% monthly revenue growth rate.
• Compliance and Risk Management: Reviewed legal and regulatory
documents, maintaining 100% compliance.
• Inventory Management: Created an inventory system for 400+ SKUs,
ensuring accurate stock levels and fulfillment.
• CRM Management: Developed a CRM system to organize customer data
and improve client acquisition efforts.
Indian River State College
Teaching Assistant
August 2018 – May 2020 (1 year 10 months)
Fort Pierce, Florida Area
• Assist students with mathematics, including intermediate and college algebra
• Collaborate with professors in order to determine the most effective approach
for individual students
Avis Budget Group
Database Specialist
August 2016 – December 2016 (5 months)
Budapest, Hungary
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• Data Analysis and Insights: Analyzed large datasets to identify patterns and
trends, providing actionable insights that improved decision-making processes
by 30%
• Cross-Functional Collaboration: Worked with various teams to understand
business requirements and deliver data-driven solutions, enhancing overall
operational effectiveness by 25%
• Data Visualization: Developed and implemented data visualization
dashboards using Excel, making data insights more accessible and
understandable
Education
Florida Atlantic University
Professional MBA, Finance · (August 2021 – December 2023)
Indian River State College
Bachelor of Business Administration – BBA, Business Administration and
Management, General · (2017 – 2020)
Budapest Business School
Bachelor’s degree, Business, Management, Marketing, and Related Support
Services · (2007 – 2011)
Florida Atlantic University
Master’s degree, Artificial Intelligence · (January 2025)
Tham
Focus: Custom Web & Mobile Backend Infrastructure Production
Tham is a CMS expert with deep experience in building custom dashboards and mobile-first platforms tailored for high-performance environments. 20+ years working with APIs connecting tools. She specializes in developing intuitive, scalable content management systems that support complex workflows and real-time data integration. With a strong background in fintech, Tham brings precision, security, and UX-focused design to every project—delivering custom web and mobile solutions that power business growth and operational efficiency.
Live Work Example:
Fin Tech: Cake.VN
Web Software Engineer at Chotot
Vietnam
Summary
Experienced software engineer working with a wide range of web technologies including PHP, Golang, Node.js, ReactJS, MySQL, and PostgreSQL. Strong problem-solver with a passion for technically challenging projects and complex tasks.
Experience
Chotot
Technical Manager
February 2015 – Present (10 years 3 months) | Vietnam
Scaled up/out microservices, big data, and infrastructure
Resolved complex technical issues
Oversaw project timelines and releases
Led hiring, interviewing, and candidate evaluation
Managed team KPIs and project roadmaps
Fostered creativity and collaboration within the team
Improved team efficiency and development workflows
Reviewed code for performance and quality
Tech stack: Node.js, PHP, Golang, PostgreSQL, Kafka, RabbitMQ, ElasticSearch, MongoDB Sharding, Kubernetes, Google Cloud, Jenkins
Elettro Lead Programmer 2012 to current
Elettro Social Platform
Senior PHP Developer
January 2012 – December 2015 (4 years) | Ho Chi Minh, Vietnam
API and backend development using PHP and WordPress
Developed mobile and Facebook apps for major international clients
Notable clients: Unilever, Shiseido, AMC (WeTV), Becon TV, Room Mate Hotels, Nexxus, St. Ives
Thế Giới Di Động (Mobile World Investment Corp.)
Junior Team Leader & Senior Developer
August 2011 – December 2014 (3 years 5 months) | Vietnam
Developed and maintained e-commerce site Dienmay.com
Built reporting systems for revenue, volume, profit, and stock analytics
Integrated APIs with third-party payment gateways
Frontend development using HTML, CSS, jQuery
Worked with frameworks: Phalcon, Yii, CodeIgniter, Symfony
Created custom WordPress plugins
Gameloft
Ecommerce Developer
April 2010 – August 2011 (1 year 5 months) | Vietnam
Maintained WAP sites for mobile game sales
Integrated carrier billing/payment systems with Gameloft platforms
Cielo Vietnam
PHP Developer & Team Leader
October 2006 – April 2010 (3 years 7 months) | Vietnam
Built e-commerce websites using Smarty and CodeIgniter
Developed WordPress plugins and themes
Focused on SEO and performance optimization
Built APIs for mobile applications
Converted Photoshop designs to responsive HTML/CSS/JS
Reviewed team code, managed servers, and delivered projects to client